BC
Berna-lee Carels
1 reviews | Active since Jun 2013
26 Nov 2015, 15:03
*********** Staff
I app**** for a instant limit increase on my credit card the consultant over the phone told me I qualified for 6000 I then went to my Korsten branch to submit my documents they sent it through to head office,i then phoned more than 10times today for a status on my application every consultant gave me a darn different story.they then SMSD me and said congratulations go to your branch to submit doc and send it through which the branch did.Now they blaming it on the branch when they the ones that are ***********.Talk about unprofessional and waste of time.
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African Bank's replyOfficial
30 Nov 2015, 14:13Hello Frustrated@2,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply30 Nov 2015, 14:13
Official
Hello Frustrated@2,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***