1 reviews | Active since Jan 2014
*********** Staff
So I have did an online application with African Bank, it was approved with a specific amount - procedure is that you go to the bank to complete the application, after 2 days the amount then changed. This was done one week ago, apparently everything was finalized when i dropped off my bank statement as the last request. Thereafter i was promised day after day that it will be sorted out. The staff handling my application has entered incorrect information on my application, and has been calling me to the bank every week to sort it out, and then something else was entered incorrectly and this was going on now for a week - assuring me its sorted out, which prevented me from going to another more efficient bank, and now on the last day they cant 'do anything', i must wait until next week.
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
