LO
Liezl O
1 reviews | Active since Apr 2019
15 Apr 2019, 11:27
*********** People at Springs Mall African Bank
I went to an African Bank branch to complete my loan application (12/04/2019) as i was provisionally approved. The lady said that she will phone me back in 20 minutes with a new offer as they need to send my application to head office. After 2 hours i phone her and she said that they have a new offer for me and i must come in to sign the contract. I did this the same day and she said that my money will be paid in on Saturday. Today Monday 15/04/2019 i had to call the branch again, because i got no correspondence and no money in my account yet, just to be told that i was declined.
Helpful (0)
Replies (1)0
Replies (1)African Bank's replyOfficial
15 Apr 2019, 16:14Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply15 Apr 2019, 16:14
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
