*********** Branch and Call Center Staff

The struggle with African Bank continues . June 2018 I complained about the false information on my contract with regards to the Credit life insurance quoted. Amount quoted on the contract I signed was R467.32. The insurance billed on my statement ranges from as high as R809 to an average of R600.00 (not close to the quoted amount of R467.32)

Yesterday I went to African bank for settlements amounts To my surprise I notice very high interest amounts debit.

On an outstanding balance of R3 041.24 INTEREST OF R993.89 a month 17/08/2018 ( ********** 012) On an outstanding amount or R39038.05 INTEREST OF R1694.35 per month (12/09/2018) and R1614.56 (12/10/2018)

Nobody at the African Bank Festival Mall can assist us with answers. The consultant Emse was not helpful at all (very arrogant) and the Branch Manager wanted us to call the *********** call center from the Branch.

We require a SERIOUS MANAGER from African bank to contact us. The staff at the branch and the call centre are *********** to resolve a matter like this.