*********** and Bad Service

<p>On 19/02/2016 I went to African Bank branch in Centurion Mall. I asked for a settlement letter on my Credit card, I immediately paid the amount as reflecting on the quote. I asked the lady to please close the account as I am becoming debt free and don’t want to use it again, I cut the card and left it at that as it was a settled and closed account</p> <p> </p> <p>At the end of the month The debit order for this account went off again, I went to the same branch to query this and was informed the account wasn’t closed, The gentleman assisted me in closing the account but said they cannot reverse the debit order from their side I need to visit FNB and have it written back, After doing this a few days later African bank also reversed the payment so the legal department called me. During March I changed jobs and at the end of April I paid the amount that was reversed twice. Now at the End of May I suddenly have over R4000 outstanding after believing the account was closed, Where it came from only African bank knows.. I can understand having some interest on the reversed payment but after the april statement the R4000 just appeared from nowhere.. </p>