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Modibe M
1 reviews | Active since Jun 2012
11 Sept 2015, 16:02
*********** Agents
I phoned African bank to unblock my card as it was in warmed status. This rude agent just told me my account is in arrears and I told her I got the minimum payment amounts from them and I paid. My account yesterday showed no arrears and it also showed I can have available balance. How on earth am I in arrears in just less than 8 hours? I'm not impressed at all<br>
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African Bank's replyOfficial
11 Sept 2015, 16:18Hello ModibeL,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply11 Sept 2015, 16:18
Official
Hello ModibeL,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***