*********** AFRICAN BANK

I have sadly been a client of African Bank for 5 years, I sadly lost my job & was unemployed for a few years, a year ago I called them to request the settlement amount & made an arrangement with them in terms of a payment plan. 12 months later I still get harassed by collectors at least 3 per month... who do not know about the arrangement. I then get calls from African Bank & I request to please get an email address of someone whom I can send all the proof of payments too as they have not updated their records & they cannot do this. It's a wonder they are going under because the clients who are paying are the ones getting harassed. After speaking to a supervisor she told me that I have to first answer a whole lot of questions to make certain shes speaking to the correct person. ALL I WANT TO DO IS SEND THEM THE INFORMATION, NOT TAKE A LOAN. Pathetic beyond belief