*********** Accounting

After ******* deductions in December 2014, I am now threatened on a monthly basis that my account is in arrears and that I will be handed over. The feedback that I am getting after spending additional money on phone calls to confirm that the payment is only due on the end of the month is just to ignore the message as it is automated due to the (*******) deduction that was made in December 2014. Can and will African Bank sort out their nonsense and incompetence? It is clearly no mystery why they are in financial problems.