JS
Juan S
1 reviews | Active since Oct 2015
07 Nov 2015, 11:59
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After my first complaint a few weeks ago the problems are back. It is like they do not know how to do their jobs. Asif the client must think for them.....!!!!<br> <br> My first complaint was about bad attitude, queries not getting sorted out. And now payments not getting debited from my account. Now they want to tell me I stopped the debit orders, but my credit card was debited. Why will I stop my loan but not my credit card, how stupid do you think I am...<br> <br> Please can the people get training and start doing their jobs properly...
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Replies (1)African Bank's replyOfficial
07 Nov 2015, 12:31Hello JP.Stander,
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply07 Nov 2015, 12:31
Official
Hello JP.Stander,
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
