1 reviews | Active since Aug 2013
INCOMPETANT AND NO CALL CENTRE SKILLS
i HAVE BEEN RECEIVING CALLS NON STOP FROM African bank with id private and then not and then private.I have been called twice before 8am in the morning and when my wife tells them im driving they still ask to speak to me.do these people know we are not allowed by law to speak on our phones whilst driving.But NO THEY STILL BOTHER YOU.IM SICK OF THIS.WE ARE IN THE NEW WORLD.EMAIL ME.DONT PHONE ME 10 TIMES A DAY.IM NOT ALLOWED TO ANSWER MY PHONE AT WORK.THIS HAS BEEN RELAYED TO THE AGENTS BUT NOOO........THEY STILL CALL ONE AFTER THE NEXT.i TOLD ONE AGENT THAT I WOULD GET FIRED IF I ANSWER MY PHONE,BUT DO YOU THINK THEY LISTEN.I DO NOT WANT TO BE CONTACTED ON MY PHONE.EMAIL ME...TIRED OF ALL THE INCOMPETANT CALL CENTRE AGENTS WHO THINK THEY CAN DO AS THEY PLEASE.THERE ARE LAWS AROUND TIMES A PERSON CAN CALL DEBTORS,BUT I GUESS IT DOES NOT APPLY TO THE CALL CENTRE AGENTS AT AFRICAN BANK.TIME TO UPSKILL STAFF INSTEAD OF THEM HOUNDING PEOPLE ALL DAY EVERY DAY.REALLY ****ED OFF ABOUT THIS.IM GOING TO PAY THIS CARD OFF AND NEVER GO BACK TO THIS BANK...
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
