INCOMPATENT!!!

After I wrote a report on Hello Peter Zelda from African Bank Phoned with the attitude that it was my fault that THEY updated the credit Be rue incorrectly. eventually it was sorted out... I am in advance with BOTH my accounts. This morning I received my statements saying that I am R2610.66 in Arrears with the one account and need to pay R6122.34. On the other account they say I am R844.03 Arrears and need to pay R1688.06. NOW...the one instalment is R3600 - I paid R5000.00 The other Accounts instalment is R844 - I paid R900.<br> I AM IN ADVANCE WITH BOTH THE ACCOUNTS BEFORE THE ABOVE MENTIONED PAYMENTS!!!!! If my maths is correct I should be further in advance?? Surely African Bank uses another formula, now I would like Zelda to phone me again telling me it is MY OPINION THAT THEY ARE INCOMPATENT - yes my opinion as well as all your daily listings on Hello Peter..... Further more I see on the statement that I received that I have been paying for insurance on these accounts for three years. please provide me with the CONTRACT where I signed requesting insurance. when I bought the items I made it clear I have an existing policy. PLEASE NOTE that I am in possession of my copy.