GS
Gerard S

1 reviews | Active since Oct 2013

08 Dec 2015, 15:42

Inccorrect sms details used

I don't have anything to do with African Bank. no account.<br> <br> I received a sms with someone elses account details and so forth. so I figured they have the wrong cell phone details.<br> I then called their call centre to arrange that the number gets taken off their system. so they wanted to get my ID number to escalate the query.<br> I have no clue why they want my ID number when I am not even one of their clients.<br> just take my damn number off the system. NOW!<br> I am not Ms ADAMS. <br> I hope I get a speedy response.

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Replies (1)
African Bank
African Bank's reply09 Dec 2015, 10:40
Official
Hello gikster,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***