In November 2025 I accepted African Bank’s Black Friday settlement offer, paid both accounts, and received paid-up letters

In November 2025 I accepted African Bank’s Black Friday settlement offer, paid both accounts, and received paid-up letters. Despite closure confirmation, December debits continued. The bank admitted error after claiming R1200 owed, escalated it, yet in February 2026 demanded R8000. Multiple branch visits and calls yielded only more escalations. It’s April 2026: I get daily emails claiming attempted contact, but their calls are silent, and I’m kept on hold for an hour. No resolution, just demands for R8000. I need urgent help resolving African Bank’s refusal to close my settled accounts.they advised to go to the walk in which I did again last week saterday and spoke to Thandiwe. She submited for allocation and query was relsoved. Today im back at the walk in and account still open and escalated again. African bank refuses to close this account