Immediate payment salary not reflecting

I have NOT received heire instant payment salary. it's the end of the month and I can't access my account because conveniently your app is also NOT working at the same time. I used all my airtime to call your customer complaints over 10 times and NO answer. I want my money to reflect by 10am on Saturday 2 December 2023 or I am reporting you to any authority where possible and I will take you to task. Bunch of ****** and ****mers!! Plus other people are also complaining about the exact same thing!!! Do you people ***** other people's salaries??