Immediate payment not reflecting

Item: African Bank
Rating: 1
Author: Sisipho S

This is the worst experience of my life.

Made an immediate payment this morning from Capitec to African Bank . The money is reflecting sent proof payment and uploaded it on the APP I am being told about a 48 hours turnaround for an immediate payment🥹 all the account details are correct.

Worst experience ever I have never been stranded like this before.

Helpful (0)

Replies (2)

African Bank's replyOfficial

01 Jul 2025, 17:09

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply01 Jul 2025, 17:09

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank's replyOfficial

02 Jul 2025, 14:30

Thanks for giving us a chance to make things right. I have received feedback stating that your payment has been allocated. I'm really sorry once again for the inconvenient caused. Thank you for your patient.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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African Bank's reply02 Jul 2025, 14:30

Official