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Sphokazi S

1 reviews | Active since May 2013

28 May 2015, 00:22

******* Debit Order

Hi there,<br> <br> today is the 28th and African Bank debited my account, I don't know who authorized them to do so. Reverse that money immediately, ever since your shares started trading at 5 cents due to your ********* businessmen conduct you got worse, instead of learning a lesson you make things worse. you so desperate to save this sinking ship that you reduce to debiting accounts at unauthorized dates. I told you I'm not working, refund that money immediately. Don't you know the rules, I will take this matter to the Banking Ombudsman. Now you wait for people to have money in their accounts and take it all. If you try to ignore my instructions of-which I will fight till the end, never will you get any money from me ever again, you acting very unprofessional. And if you keep on conducting business like this, your branches will start looking like Ellerines stores very soon. Learn from your mistakes.<br> <br> Do not call me, just reverse the debit order immediately.<br> <br> YOU DISGUST ME, THE AUDACITY of your desperation stooping so low, i.m so happy to know that you will never ever see JSE again in your life with this lack of professionalism and disregard of the act.

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Replies (1)
African Bank
African Bank's reply28 May 2015, 11:42
Official
Hello Sphokazi2013,

Thank you for referring your concerns via Hello Peter.

Due to the Protection of Personal Information Act (2013) of South Africa, we are required to successfully identify and verify customers before providing a service.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches for assistance, or register to access the self service options on www.africanbank.co.za

Kind Regards
Contact Centre Support Team
***
Zelda Moloana