******* Debit

After years of paying my debit order on the 25th - African debited my account today, 22 January. After hours on the phone I still sit without an answer and my money. Nobody can tell my why they have deducted my premium today. This is ******* and I will go to the highest possible authority as African Bank took money from my personal account, without any authority. After requesting the money back - they just pull up their shoulders and say they cannot do anything. This is all as a result of a 'tracking'on my account i.e. as soon as there is money paid into my account - they debit. So after having no money in my cheque account, 2 days before payday - I transfer money from my savings to do the most urgent things, over the weekend - immediately African Bank take the money!!! As a result of this my electricity was cut, I cannot do the basic stuff of buying food, petrol OR anything over the weekend. This case will definitely be referred to the ombudsman as this is contact breech and *****ing. Collections just promised! ****** you African Bank - this is now pure a case of principal - WHO GAVE YOU THE RIGHT?!