SM
Selloane M

1 reviews | Active since Jul 2018

08 Jul 2018, 18:14

******* Credit listing

I was on Administration African Bank was one of the creditors paying that time, Administration ended in 2017 and 2017 Sept I notice African bank still on my credit report with Transunion and Clear Score, I log dispute with Transunion and Clearscore, and Clear score ask for paper work received from my lawyer doing the administration, I forwarded the 74 U and Clearscore fix the dispute and with the month African bank was return from my credit report, Transunion no communication only when I call and enquire about my dispute, and email was send to me saying am still owing them money, I then went back to the lawyer handling the administration and Mr Jean Lemue said, towards my last payment they send letter to African Bank informing them that according to their records am finishing paying and if there is anything on their side they should communicate with Mr Jean Lemue Office no later than 7 to 10 days failure to do so ,they will take it it all is well, and 7 to 10 days passes with no communication from African Bank, one month passed no communication from African Bank,second month Mr Lemue went ahead and went to court and only after three month I received my 74 U and me last statement

this frastrates me so much I can't even buy a house ,

I went to Credit Ombudsman no feedback

Kindly assist me, as this show bad credit name for me,

I really need your help urgently

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Replies (4)
African Bank
African Bank's reply09 Jul 2018, 09:24
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank
African Bank's reply09 Jul 2018, 10:27
Official

Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team

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African Bank
African Bank's reply09 Jul 2018, 10:27
Official

Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team

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African Bank
African Bank's reply09 Jul 2018, 10:28
Official

Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team

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