1 reviews | Active since May 2013
Il wait the 4 to 5 or maybe 24 hours or maybe the week?
Day 2 of my campaign making exponentially more noise until someone at this company learns how to pick up a phone.
Would never recommend this company to anyone. So far my first review has been proven day after day, with nothing but empty promises. Yes, I am calling you out. Again. Yes, I picked up a phone, spoke to someone senior at my own bank ( which is your job ) They dont know jack about the excuses you are feeding me.
I have already agreed to your T's and C's. Your hard inquiry is already on my credit profile. I have already lost several oppertunities, and been embarressed completely by your lack of action to provide the services you promised, even after escalations.
My day to day business, finances and family has now been in absolute chaos for a week because I got lured to believe that African Bank will actually be true to their word and have my back.
Someone needs to pick up a phone, have a real conversation with me, and fix this nonsense. It is absolutely disgraceful that a bank that should pride itself on helping people be allowed to get away with fobbing people off like they are annoying toddlers.
The only defense is that I actually get responses on this platform, however I cannot see your replies, Social Media Team. How about using my provided contact number, AND PICKING UP THE PHONE!
