JW
Janine W
1 reviews | Active since Jun 2012
20 Nov 2015, 11:22
Ignoring my request
African Bank collections call centre phones my office at least 3 x daily to speak to one of our factory employees. Although I have explained to the supervisor that he works in a factory, and can therefore not be called for personal calls, they still persist to phone this number. If you do not stop with this, I will contact the Banking Ombudsman and lay a formal complaint. I trust this will be the last of it. You can contact me for the specific person's details to remove the work number from his profile.
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Replies (1)African Bank's replyOfficial
20 Nov 2015, 11:46Hello wheathan,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply20 Nov 2015, 11:46
Official
Hello wheathan,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
