ES
Eugene S
1 reviews | Active since Apr 2013
17 Dec 2024, 12:03
If you invest fixed deposit for 60 months hope you don't need the money before the time.
I have a 20 month old fixed deposit account. When I started the investment I wasn't aware that I would require the funds before the 60 month period but as it is we are in the process of purchasing a house and I now require the funds I have invested. I was aware that there would be a early withdrawal penalty however I am shocked to find out that the penalties for early withdrawal is going to be more than what this investment has made in the last 20 months. Honestly I would like to know how after 20 months I will now have less money than what I initially put in. This is surely *******.
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Replies (3)
African Bank's replyOfficial
17 Dec 2024, 13:58Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Dec 2024, 13:58
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
ES
Eugene S's updateReviewer Update
17 Dec 2024, 14:19I've had no calls from you. I've called your call center twice and the response was that nothing can be done about the penalty fee. There's nothing you can do about it and there's nothing I can do about it.
ES
Eugene S's update17 Dec 2024, 14:19
Reviewer Update
I've had no calls from you. I've called your call center twice and the response was that nothing can be done about the penalty fee. There's nothing you can do about it and there's nothing I can do about it.
African Bank's replyOfficial
17 Dec 2024, 14:57Thanks for speaking up and calling us out. I tried contacting you however your number is on voicemail. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Dec 2024, 14:57
Official
Thanks for speaking up and calling us out. I tried contacting you however your number is on voicemail. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team