1 reviews | Active since Jul 2011
ID Recognizing telephone systems not working
<p>Please fix your telephone systems. I pay in call time & money to key in my ID.</p> <p>Then I pay again on the same call to give it over the phone again (If im in public or not).</p> <p>Either fix your telephone systems, or take it outta there and let me only pay for the amount of time to tell it to the agent.</p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on
***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on
***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for assisting me. Apparently this process is bank regulations. I am still not connecting the dots but I am satisfied that African Bank took the time to assist my query.
Thank you for assisting me. Apparently this process is bank regulations. I am still not connecting the dots but I am satisfied that African Bank took the time to assist my query.