I wish there was a negative rating, you don't even deserve a 1 star rating.

I'm disgusted by your treatment toward your customers. Never before have I been pestered so much by a company who receives their money on a monthly bases, these debits have not failed once in the two years. Since last month you guys feel the need to pester me on a daily bases around six/seven times a day while I'm at work. I was first asked to authorize a debit order amount which was almost R300.00 more than my actual debit order, being a normal person I refused. I asked the consultant to correct the amount and then call back, I would have no problem authorizing the correct amount. I continued to have the same call for about two weeks, frustrated at the fact you would pester me for a debit that was going through absolutely fine, I began to snap at the constants and asked them not to call me back until they could give me the correct amount to be authorized. I was advised to go to my bank to ask them why I was receiving the incorrect amount on the sms. What bull**** company do you people run?You guys decide to roll out Debi Check, and then make it your customers problem, Debi Check is clear on the fact that any customer who is currently on an active debit order will not need to re-authorize as you already have permission to debit, this is for new customers. I'm actually helping you dumb asses pick up issues. You should be taking this up with management that customers are receiving the incorrect amounts, not telling your customers to find out from their bank,its not a customers job to sort out your problems. However your consultants don't feel that customers should be upset or raise anything. Because they come across as they are making payment on your behave by giving you a phone call at all hours of the day, you're not doing me any dam favors you get paid to a job, do it properly. Guess what, both my debit orders still went off successfully even without me confirming anything in fact you guys actually have the nerve to debit me before my debit date. I really don't understand *** more you idiots want. I didn't speak to single agent who helped me instead, they are very quick to give you their smart ass comments and attitude. I got so frustrated, I even stopped taking their calls. You guys have no way of speaking to your paying customers. Today I was informed that I would be contacted for an arrangement every single month unless I listened to your dumb ass agent. Is there something I am missing here? What arrangement do I need to make, MY ACCOUNT IS ****ING UP TO DATE!!!!!!!. I was told that no agent/team leader or even the CEO would give a dam since that is how African Bank processes work. Well I sure hope this gets to your CEO, as I refuse to speak to anyone else and be treated like a dog for paying my accounts. Maybe I should give you reason to pester me, by reversing all my debits.Remember I owe you money, but hey if you guys don't need and appreciate paying customers I could be using my money on better things. You could be wasting your money on hiring useless agents to call me for arrangements, but at least you would have all the right to be rude and request arrangements from me.