WW
Wendy W
1 reviews | Active since Dec 2024
11 Dec 2024, 15:46
I want my money
Worst bank ever,I should have read the reviews first.I just want my money then you can keep your flipping account.You block my account I go with all the documents for fica but no one is able to fix the issue or unblock my account.I spend my 3 hours moving from your campus square to branch to your Randburg branch trying to get help but none of your consultants can assist and the first one used phone network as an excuse.If your staff cannot resolve it ,How do you expect me to get my money?Do I have to perform a miracle now and open your system to get my money?
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
11 Dec 2024, 15:55Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply11 Dec 2024, 15:55
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
WW
Wendy W's updateReviewer Update
11 Dec 2024, 16:16You can't get hold of me where?
WW
Wendy W's update11 Dec 2024, 16:16
Reviewer Update
You can't get hold of me where?
WW
Wendy W's updateReviewer Update
11 Dec 2024, 17:16So how best do we resolve this issue. I have called your number *** still no one is able to assist am being sent back to the branch where I never got help after 3 hours?Call centre can not assist because it's blocked online blah blah blah instore again they cannot assist. Listen I just want my money and then I will be out of your bank.Which department can I contact and get help ,I want to use my money
WW
Wendy W's update11 Dec 2024, 17:16
Reviewer Update
So how best do we resolve this issue. I have called your number *** still no one is able to assist am being sent back to the branch where I never got help after 3 hours?Call centre can not assist because it's blocked online blah blah blah instore again they cannot assist. Listen I just want my money and then I will be out of your bank.Which department can I contact and get help ,I want to use my money
African Bank's replyOfficial
11 Dec 2024, 18:05Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you.
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply11 Dec 2024, 18:05
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you.
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
11 Dec 2024, 18:06I noted your earlier post and have provided a response there. Kindly confirm its receipt.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply11 Dec 2024, 18:06
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team