IT
ISABELLA T

1 reviews | Active since May 2011

31 Jan 2015, 17:23

I NEED FEEDBACK ON THE APPROVAL OF MY LOAN

Good day. I was called by an African Bank Consultant during last week. The consultant offered to assist me with a telephonic loan application. She then explained that I qualify for R4000 credit card and R12500 loan after we did the whole application via telephone.I also received a sms on my cellphone a few days later saying \ Congratulations!"And that I need to go to the Branch to finalise the loan. I need clarity please??? Can someone please urgently contact me and confirm that my loan is definately APPROVED??? I honestly hope this is not misleading information"

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Replies (1)
African Bank
African Bank's reply02 Feb 2015, 08:24
Official
Hello bella001,

Thank you for referring your concerns via Hello Peter.

We have unsuccessfully attempted to contact you telephonically, but we have sent you an email to the email address provided.

Hope to hear from you soon.

Kind Regards

Ruth Mmotlana
Service Optimization Specialist
Shared Services
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