TT
Thato T

1 reviews | Active since Dec 2011

09 Jun 2017, 12:55

I'm not Cyril!

<p>African Bank keeps calling me and asking for Cyril Ngoma on my line. I'm not Cyril, no i don't know him. Yes you are the fifth person i'm asking to remove my numbe from your list!</p> <p> </p> <p>The worst was Xolani who called me yesterday afternoon. . Xolani hung up on me, after talking over me for losing my temper and telling me to listen to him.</p> <p> </p> <p>REMOVE MY NUMBER FROM YOUR DATABASE! TRAIN YOUR OUTBOUND STAFF ON DEALING WITH IRATE CLIENTS! DO YOUR CLIENT VERIFICATION PROPERLY AND STOP HARRASSING ME!</p>

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Replies (1)
African Bank
African Bank's reply20 Jun 2017, 15:27
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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