I Hate African Bank!

Tryna pay off my loan with African was a hassle on it's own, but I finally did in January. I got a confirmation letter for paying off my loan. This morning after logging into my banking app I see African Bank my upcoming payments for the very same settlement amount I paid last month. Why though?!!!! This is another level of ***********. Now I have to deal with money being taken out of my account without authorization because I no longer have a loan!!!!!