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Pertunia M
1 reviews | Active since Oct 2015
19 Oct 2015, 12:51
I feel ****** By African Bank , Bears And Lewis
Last year October I bought a wall unit and couches from bears in Midrand the boulders and incomplete wall unit was delivered at my mother's house in a promise of coming back with the wall unit dividers the following week , a month later Bears store was closed which now is under Lewis Group. <br> <br> I pay my account at African Bank every month and they don't want to assist me in recovering some of the goods , they keep taking me from pillar to post , I engaged with them last year regarding this issue. When I stop the payment they blacklist my name. <br> <br> I was referred to Lewis and Lewis told me there's nothing they can do...
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Replies (1)African Bank's replyOfficial
20 Oct 2015, 11:36Hello pale973,
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further enquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further enquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply20 Oct 2015, 11:36
Official
Hello pale973,
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further enquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further enquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
