I DREAD THE DAY I BOUGHT FURNITURE FROM BEARES

I BOUGHT FURNITURE ON CREDIT FROM BEARES IN JANUARY 2013.IN APRIL 2013 I REALIZED THAT THE LOUNGE SUIT I HAVE BOUGHT WAS DAMAGED,AFTER A LOT OF COMPLAINS I WAS TOLD THAT THE LOUNGE SUITE THAT I BOUGHT WAS THE ONE THAT WAS ON DISPLAY AND IT WAS DAMAGED. BEARES DELIVERED A NEW SET OF LOUNGE SUITE AND THEY TOOK THE DAMAGED LOUNGE SUITE IN MAY/JUNE 2013. IN JUNE 2013 I PAID OFF MY ACCOUNT WITH BEARES, IN AUGUST 2013 I NOTICED THAT THE NEW LOUNGE SUITE THAT I GOT WAS DAMAGED, THE SEATS WERE NOT IN GOOD CONDITION AND I CALLED THE STORE TO COMPLAIN ABOUT THE LOUNGE SUITE AGAIN, I COMPLAINED AND THE STORE MANAGER CALLED ME AND TOLD ME THAT I HAVE TO COME&CHOOSE A NEW SET OF LOUNGE SUITE WHICH I DID.THE COUCHES WERE DELIVERED AND THEY TOOK THE ONES THAT WERE FAULTY,NOW I GET CALLS THAT I OWE R21000 THAT I HAVE TO PAY.THEY TOOK THE COUCHES THAT I HAD ALREADY PAID OFF AND I DID NOT GET ANY REFUND FOR THE COUCHES,THE COUCHES THAT I GOT WAS SUPPOSED TO BE A REPLACEMENT OF THE DAMAGED COUCHES.I KEEP GETTING CALLS FROM AFRICAN BANK EVERYDAY AND I KEEP EXPLAINING WHAT HAPPENED EVERYDAY, I GOT A NUMBER TO CALL ELLERINES BUT THEY COULDN'T HEPL ME BECAUSE THEY DON'T DEAL WITH BILLING/ACCOUNTS.