1 reviews | Active since Jul 2012

24 Dec 2015, 12:34

I dont understand whats happening

I app**** for a loan yesterday and everything was processed and I was given the contract however when I call you call centre im been told that I need to go to the branch because the application is still pending. I expected to receive my funds today cause I needed them and if you had advised me that I will get in the new I could have app**** with someone else. im really disappointed

0
Replies (1)
African Bank
African Bank's reply24 Dec 2015, 13:21
Official
Hello Charlie85,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***