TJ
Tselahale J

1 reviews | Active since Aug 2024

28 Nov 2025, 02:10

I am Tselahale Jackson *****ya ID number ***.This week Afrcan bank contacted me that is my last instalment and i have to pay settlement amount of R800 then now the deduted full instalment of R2580 on my account .Now i dont understand. Because it

I am Tselahale Jackson *****ya ID number ***.This week African bank call tell me my settlement amount of my loan is R800.Then today they take full instalment of R2580 .I don't understand because the call was recorded

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Replies (7)
TJ
Tselahale J's update28 Nov 2025, 02:36
Reviewer Update
I am Tselahale
Jackson *****ya ID number ***.African bank contacted me This week and the call was recorded that my settlement amount of my loan is R800 which is my last instalment this month.Today they deducted R2580 which is full monthly instalment. I don't understand i am frustrated i want my money back in my account. African bank is a **** .Hello peter team please so that i can get my money back

African Bank
African Bank's reply28 Nov 2025, 10:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply28 Nov 2025, 10:58
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.

We hope to talk to you soon.

Your African Bank Support Specialist team
TJ
Tselahale J's update29 Nov 2025, 11:54
Reviewer Update
I try to connect with Afrcan bank is not reachable can they call me urgently on my number ***
African Bank
African Bank's reply29 Nov 2025, 12:46
Official
Thanks for speaking up and calling us out. We contacted you and the call was dropped. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
TJ
Tselahale J's update30 Nov 2025, 05:41
Reviewer Update
African bank contacted me .Then they just tell me that they are going to send me whattap message. Until now i didn't get anything from them .Please i need my money back.Hello peter team please help.
African Bank
African Bank's reply30 Nov 2025, 13:03
Official
We have notice we're unable to access your profile due to compliance update required. Please visit the nearest branch with ID and proof of residence to it updated.