Humiliating, degrading.. disgusting!

After 2 weeks of travelling up and down because African Bank kept asking for extra documents and I had to keep resigning my contract, phonecalls up and down and more arrears on my account that I promised to pay because African Bank told me that my loan was approved. On the same day that my employer was called to confirm that I work there, I get told that I am declined, no further information. I understand paperwork, I understand checks.. But this process was absolutely degrading and bordering on inhumane. I could not be any more humiliated and let down. I had to disclose all details to my employer because African Bank required so much extra documentation, I had to lose out on working days and I have now forfeited the perfect place to live.

The consultant that I dealt with at the branch was extremely helpful and really tried her best, she always apologised for the multiple inconveniences and the fact that I was forced to use my very last funds to keep travelling back only to be declined. Honestly how humiliating!!! I hope that this system changes and you just reject your new customers outright instead of drain the life out of them.