PK
Penzie K

1 reviews | Active since May 2012

09 Apr 2015, 12:56

How long does it take to get feedback

I app**** yesterday at a branch, and I don't have feedback. How long does it actually take to get feedback, the last time it took 2 weeks, do I still need to wait for 2 weeks before I get a response. And I don't understand why I need to restart the whole process if I am already a client and have been making payments on time. It should be smooth sailing this time round.

0
Replies (1)
African Bank
African Bank's reply09 Apr 2015, 15:23
Official
Hello penzza,

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Contact Centre Support Team
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