How long do I have to wait for my loan?

I ap**** for a loan online on the 6th of October. I have been sent from pilar to post because of outstanding documents. Whenever I get a message about outstanding documents I upload it. 2 days ago I caled and I was told everything is fine someone will cal me to finalise the aplication. til this day I have not received a cal instead I got an sms of outstanding documents which I previously submitted. yesterday when I called to inquire I was told an email was sent to my workplace as son as they get a response they will finalise the application. Why is it such a long process to finalise this. 2 days ago the loan was read yesterday it's back to square 1. This is really inconvenient and when we apply for such loans we have emergencies. Am I going to get the loan so that if I am not getting it I can try other alternatives.