BM
Boitumelo M
1 reviews | Active since Mar 2022
26 Jan 2026, 16:24
Horrible service provider 😞😞😡😡
I have been requesting paid up letter to African taking me from pillar to post, African bank agreed to payment arrangement for my loan the last payment was on the 25/10/2025 and after the account was settled they sold my account, This not acceptable
Helpful (0)
Replies (9)0
Replies (9)
African Bank's replyOfficial
26 Jan 2026, 16:58Thanks for speaking up and calling us out. We contacted the number you provided and the call was answered; however, there was only background conversation, and we were unable to speak to anyone directly. Please advise the best number or time to reach you so we can assist further.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
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African Bank's reply26 Jan 2026, 16:58
Official
Thanks for speaking up and calling us out. We contacted the number you provided and the call was answered; however, there was only background conversation, and we were unable to speak to anyone directly. Please advise the best number or time to reach you so we can assist further.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
BM
Boitumelo M's updateReviewer Update
27 Jan 2026, 14:07I have asked you to hold however the caller decided to hang up no one bothered to call again honestly your service is pathetic
BM
Boitumelo M's update27 Jan 2026, 14:07
Reviewer Update
I have asked you to hold however the caller decided to hang up no one bothered to call again honestly your service is pathetic
African Bank's replyOfficial
27 Jan 2026, 15:17Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Jan 2026, 15:17
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
BM
Boitumelo M's updateReviewer Update
27 Jan 2026, 16:22Can I get the feedback by the end of today m tired of your pillar to post calling your *********** agent my contact number is working
BM
Boitumelo M's update27 Jan 2026, 16:22
Reviewer Update
Can I get the feedback by the end of today m tired of your pillar to post calling your *********** agent my contact number is working
BM
Boitumelo M's updateReviewer Update
27 Jan 2026, 16:24Nothing was solved
African Bank: Your query *** has been resolved. If you have any questions, please get in touch with us on ***.
African Bank: Your query *** has been resolved. If you have any questions, please get in touch with us on ***.
BM
Boitumelo M's update27 Jan 2026, 16:24
Reviewer Update
Nothing was solved
African Bank: Your query *** has been resolved. If you have any questions, please get in touch with us on ***.
African Bank: Your query *** has been resolved. If you have any questions, please get in touch with us on ***.
African Bank's replyOfficial
27 Jan 2026, 16:50We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply27 Jan 2026, 16:50
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
27 Jan 2026, 16:50We've responded to your earlier query. Kindly confirm you've received it.
African Bank's reply27 Jan 2026, 16:50
Official
We've responded to your earlier query. Kindly confirm you've received it.
BM
Boitumelo M's updateReviewer Update
30 Jan 2026, 16:25I have spoke to Doreen she has been a great help for me I received my paid up letter thank you African bank
BM
Boitumelo M's update30 Jan 2026, 16:25
Reviewer Update
I have spoke to Doreen she has been a great help for me I received my paid up letter thank you African bank
African Bank's replyOfficial
30 Jan 2026, 16:29Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply30 Jan 2026, 16:29
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***