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Nosipho N

1 reviews | Active since Mar 2019

29 Aug 2025, 13:01

Horrible service

I have a loan that prescribed they are refusing to provide me with the letter

May I get help in this regard

0
Replies (7)
African Bank
African Bank's reply29 Aug 2025, 13:05
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team
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Nosipho N's update29 Aug 2025, 13:11
Reviewer Update
Please call me on ***
African Bank
African Bank's reply29 Aug 2025, 14:28
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on **********so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team
NN
Nosipho N's update30 Aug 2025, 08:48
Reviewer Update
It’s clear that this bank doesn’t really care about its reputation, they said I must call them back of whic I did, now I’m being to visit the nearest branch cause my account is blocked, like what nonsense is that? All I need is my prescription letter that’s about it
African Bank
African Bank's reply30 Aug 2025, 13:34
Official
Hi Nosipho, In order to address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers. Your phone ring once and goes to voicemail. Please check if you have not blocked our number.
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Nosipho N's update30 Aug 2025, 15:40
Reviewer Update
Please try agsini
African Bank
African Bank's reply31 Aug 2025, 13:10
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team