Horrible service!

I have never received such horrific service from African Bank in my life! First application was done 4 times due to mistakes made on applications. I issue an official complaint and get called back by the complaints the department ( I will not say who the person was) to say I need to do the application again. I did the application again and now it’s the same issue again! You can’t rely on anything these consultants tell you because it is never the outcome as what they say it would! I am highly angry and not impressed with this service!!