1 reviews | Active since Jan 2015
Horrible response
<p>We bought couches a while ago from Furniture City, they are now starting to peel terribly an it is suppose to be real leather. We also pay insurance on these couches but we have had no response from no one. Myself and my husband have phoned and everytime we are told they will phone us back but so far NOBODY has phoned. The account has been taken over by Africa bank and they are also not responding to our requests. What are we paying for every month if this is the service we get???? </p>
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with the account holder telephonically in respect to your complaint via Hello Peter..
Please provide a suitable time to contact in attempt to resolve the complaint.
Should you need to, please contact our Customer Care contact centre on ***
Sylvester Fraser
Kind Regards
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with the account holder telephonically in respect to your complaint via Hello Peter..
Please provide a suitable time to contact in attempt to resolve the complaint.
Should you need to, please contact our Customer Care contact centre on ***
Sylvester Fraser
Kind Regards
Contact Centre Support Team
***
Please contact Brigitte on ********** or ********** or at work ********** 670
Please contact Brigitte on ********** or ********** or at work ********** 670
Hi again, since I have sent the nubers we have still not had any response and in the mean time our couches are just getting worse!!! Please respon asap as this is rediculous now. If Brigitte does not answer, you can phone me Shantelle ********** 842 as the couches are ours, it was a gift.
Hi again, since I have sent the nubers we have still not had any response and in the mean time our couches are just getting worse!!! Please respon asap as this is rediculous now. If Brigitte does not answer, you can phone me Shantelle ********** 842 as the couches are ours, it was a gift.