1 reviews | Active since May 2017

09 May 2017, 14:27

Horrible ******* Operations Methods : African Bank

<p>12 May 2011<br />R21,557.00<br />African Bank<br />Open or current<br /> ********** 001<br />30 Jun 2014<br />29 Jul 2011<br />Micro loan<br />Open or current<br />R10,000.00<br />R703.00<br />R21,557.00</p> <p> </p> <p>Please note this account is prescribed.</p> <p>I have not acknowledged the debt in the past 3 consecutive years, either in writing or verbally, not made any payment towards the outstanding amount, nor have I promised to pay. No summons has been issued within the last 3 years. They are in contravention of the NCA sec 126b. It states that no person may continue collection or re-activation of such prescribed debt as a prescription act 68 of 1969.</p> <p>Debt therefore prescribed and I'm not legally bound to repay such. I request this matter be closed. Any negative information will be removed from my credit record. Should I receive any calls I will lay a complaint with the relative authorities, ie, NCR and LSSA</p>

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Replies (6)
African Bank
African Bank's reply09 May 2017, 16:33
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

's update12 May 2017, 06:25
Reviewer Update

Morning,

In call that rang 3 x times,no voicemail,no effort ta call again.Please note simple complaint lodged that will be escalated today to Ombudsman and I will make sure I do emphasise nationally via various platforms to stay away from African Bank

African Bank
African Bank's reply12 May 2017, 15:53
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

African Bank
African Bank's reply16 May 2017, 08:12
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

***

's update17 May 2017, 13:19
Reviewer Update

Swift response and made a written promise to rectify as a matter of urgency

's update22 May 2017, 06:35
Reviewer Update

Response swift but promises not kept,still nothing removed from my ITC