HORRIBLE EXPERIENCE APPLYING FOR A LOAN!!

Worst service every received from a ban**** Last year i went into one of their branches and app**** for a small loan. The consultant send be back and forth for about 4 days requesting all sorts of letters from my employer saying that i need to give a letter from my employer that i wont be retrenchment soon after i am employer for over 3 years.

I then got so fed up with this i told her to cancel the loan coz clearly they have too much issues.

Now again this year, a week ago i app**** online for another small loan. Note, we didn't get paid in april this year as for Covid 19 lockdown and i have a letter from my employer stating staff won't get paid. By now we all know that in South africa 90% of the country didn't get paid. So again after applying online i got 14 sms's and 9 emails saying we have not received your documents. Sent all the docs by email 6 times, went onto their **** website upload portal, uploaded the docs there numerous times. Today i got a call saying we didn't receive your letter from employer saying you didn't get paid in april. Again sent the document 4 times, uploaded it 4 times just to get an sms saying its decline you don't meet our requirements.

It is by far the worst bank i have ever had to deal with in my life. Funny enough, they don't give a small little loan of R6000 if you were affected by lockdown in april and didn't get a salary, but i signed a vehicle finance contract with standard bank last week.

I feel its not about my score or my bank statements or my pay slips, its simply bcoz someone was too lazy to do their job.