Horrible customer Service African Bank

I called African Bank a few months ago to apply for a credit card. The card was approved, no one bothered to let me know that it was approved.

When I called back about two weeks later to enquire I was told that the application expired and that I needed to reapply, which I did and resubmitted all the documents again. This time I was told that the application is declined as there is a dispute warning on the credit bureaus and that I didn't qualify to apply for 3 months.

Low and behold, before 3 months is up they called again, about 2 weeks ago offering me a credit card, and I decided to take it just incase I need cash in the event if an emergency. Now they have gone all silent on me again 🤣🤣.

In this year alone they have made my credit applications unnecessarily untidy with approximately 6 enquiries.

Ive emailed them to follow up and these people just dont reply.

I'm super fed up with their nonsense. It's just horrible that no one there has tenacity to just follow through and give feedback, if it's declined again after being approved, TELL ME WHY