NM
Nontokozo M

1 reviews | Active since Mar 2020

10 Jul 2024, 15:05

Horrible Company with horrible customer service

Up to date i haven't received my refund, being told stories, I was even put on hold while i requested to speak to a supervisor by Nontokozo, you guys are such a ****, your inhuman, you just a bad bad company. From 2019 till to date i have never received any good service from you, no ome is ever available to assist but you quick to go into your client's accounts and double debit sies you should be ashamed of yourself.

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Replies (3)
NM
Nontokozo M's update10 Jul 2024, 16:32
Reviewer Update
Im sure that will be 2030
NM
Nontokozo M's update10 Jul 2024, 20:59
Reviewer Update
7 days of my refund 7 days of pathetic investigation, so basically i should wait 14 days#rollingeyes. I regret the day I took the cover with African Bank and I'll ensure I never recommend your business to anyone you are ******!
African Bank
African Bank's reply11 Jul 2024, 09:32
Official
I'm really sorry for your experience. Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint. ^Djadji