LM
Lebo M

1 reviews | Active since Mar 2018

04 Jan 2019, 13:29

Horrible Bank

A month later and I am still running from pillar to post. I have been doing my part by staying off work to sort out my account. I guess I the stupid one for trying to do the right thing by trying to arrange payments. Then I get a call of they will convince you that I am full of bull**** in not do many words. African bank has really tested me. All I wanted is my confirmation letter and the way forward. How long should I stay off work to sort out a mess that I am running up and down with. The service suck. Everything that has to do with African bank sucks. They cannot help you. they will lie and make false promises and yet not deliver. It’s totally ****ed up how they treat their clients. Word of advice: Never get this pathetic bank to help you with because you will regret the day you sign up with them!

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Replies (1)
African Bank
African Bank's reply04 Jan 2019, 15:29
Official
 We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible. 

Your African Bank Support team ***