NM
Nthabiseng M
1 reviews | Active since Jul 2024
05 Jul 2024, 13:38
HORRIBLE AFRICAN BANK SERVICE
The horrible service offered. I had/have a personal loan account with African bank and on the 24th June 2024, to settle my account. My monthly instalment fee was R662.00. I made an arrangement to settle the the account for R1234.12.
I called on 3rd July 2024 and was told there is an outstanding R4.00 on my account and it will be escalated since I paid the outstanding.
I paid the settlement amount on the 1st July 2024. I call on 5th July 2024. And I am told I owe R201.50 errors.
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Replies (2)
African Bank's replyOfficial
05 Jul 2024, 15:04Your enquiry has been successfully logged. Your reference number is ( ***). Please verify your contact number by replying Yes to the SMS you received. ^Mash
African Bank's reply05 Jul 2024, 15:04
Official
Your enquiry has been successfully logged. Your reference number is ( ***). Please verify your contact number by replying Yes to the SMS you received. ^Mash
African Bank's replyOfficial
10 Jul 2024, 11:02Thanks for giving us a chance to make things right. We've sent you our reply and we're happy to inform you that your account have been closed. If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply10 Jul 2024, 11:02
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy to inform you that your account have been closed. If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***