CS
Cindy S

1 reviews | Active since May 2019

10 Dec 2021, 15:32

Horrible

Deposited funds 29 November till today 10th December still no straight answer, account is on hold, all requested documents I have sent but no one seems to know what the issue is, have been told 72 hours and 24 hours and issue was resolved but still I can't withdraw or transfer my money, I don't recommend this bank to anyone at all, am beyond frustrated and all I want is my money back and move to another bank coz the service is just **********, head office never picks up and when they do call back they drop the call as if they can't hear you, social media guy was helpful but still issue not resolved, if I knew I would have never deposited my savings at all.

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Replies (1)
CS
Cindy S's update10 Dec 2021, 18:04
Reviewer Update
I don't have any missed calls and that number is never unanswered can you please just release my money and close the account, you should warn people if you gonna close and account for whatever reason my permit and passport are still valid my proof of address I provided twice *** is the problem I need an answer gezus