1 reviews | Active since Feb 2014
Hold on myworld account
Since Monday I have been waiting for grace mathebula of African Bank forensic department and her manager to provide me with the evidence they say they have that had my account placed on hold for ***** but to date I didn't receive any evidence neither did I receive any explanation from her so called manager or her after she informed me on monday 6 May 2024 herself and her manager decided to keep the hold on my account,after my account has already been placed on hold from 28 March 2024. Grace Mathelubla was always very rude and arrogant when I asked her information about my case and she refused to give me the information I needed to exonerate myself and free my account. I am a innocent victim in a investigation where there is no evidence linking me to anything *******.But Grace Mathebula has displayed a flagrant disregard to my rights as a client.She does not even know what a case number is and told me she is unable to read any case number on the paper they are using to hold my account as she doesn't see it. It also reflects and denotes incompetence to freeze my account,because she said someone who paid me received *****ulent funds but there is no case made against this person who paid me and the person who paid me have free usage of the bank account they paid me from.It is clear that Grace Mathebula is a flagrant ****** in the denigrating manner in which she has handled this whole investigation as she practically told me the money that is entering my account looks suspicious as it is high frequency.This was a huge insult to my character as a entrepeneur and as a person who is running a company since 2019 and who opened that African Bank account at a time when African Bank didn't have a business account, but to create inclusiveness in payment method to my clients who had African bank at the time I opened it as I had several African bank clients. This treatment i am getting is what discourages entrepebeurship in this country as everyone who doesnt have a blue collar bank acount to start a business is automatically labelled as a ******** if they have money whereas I worked hard for years with sweat, grit and determination to amass what I have through my own effort and not a bank loan.African bank has deteriorated in standard and exceptionalism in my eyes and I am appalled at the way I have been treated whereas I am a incidental victim to a matter I have no knowledge off.The manner in which I am being treated is disgusting and I demand my account to be reopened and my money to be given back to me. YOU HAVE NOT GIVEN ME concrete evidence to prove my involvement in this so called big anonymous investigation which is prejudicing my fundamental human right to access to information as it is clear you appear not to have anything but are merely proving a ****** point by refusing to reopen my account.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
