DS
Dewald S

1 reviews | Active since Nov 2014

19 Aug 2015, 12:17

Highly upset.

I went to take out a loan sighned my contract etc and got back to the office only to get a call saying one of your papers is not right you have to come sighn it again i spend more than an hour in the branche to get my paperwork checked and finalized why did thcan go the person helping me not check all the documents before he told me you can go this is very unprofesional and i had to take of from work to do this and then spend a long time theire to leave and contract etc sighned to get a call to say sorry u have to come back i will never go to african bank cape gate again.

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Replies (1)
African Bank
African Bank's reply20 Aug 2015, 11:58
Official
Hello broken1508,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***