HS
H S

1 reviews | Active since Feb 2017

27 May 2019, 07:08

Highly ineffective and ethical concerns.

The latest stunt from African Bank after almost a week of loosing documents, not responding etc...... the issue now is that our house bond is on both our names, well African Bank, if you look at your system you will see that i have been a client for more than 10 years, i had my bond for 12 years, it has never been an issue. But then experience tell me your IT system probably lost that information too.

It is clear that you now want to pull out all stops as getting back at me because of the complaints.Eventually this ineffectiveness, ********* behavior will hurt your business.

Perhaps when investors and analysts start taking note of what is happening at African Bank things will start changing.

We can just hope...

0
Replies (3)
African Bank
African Bank's reply27 May 2019, 09:34
Official
 We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible. 

Your African Bank Support team *** 
HS
H S's update27 May 2019, 13:19
Reviewer Update
African Bank is quick to reply on Hellopeter only to disappear again and continue the same bad service and attitude. It has been almost 4 hours without a response from African Bank.
HS
H S's update27 May 2019, 14:30
Reviewer Update
5 hours later....still nothing