SM
Sifiso M
1 reviews | Active since May 2022
09 May 2022, 08:22
Highly Disappointed Client
Hi African Bank,
I app**** for a loan on the 03/05/2022 and to date I have not received any funds in my account or any update none whatsoever, the reason for my application was very important as it related to a funeral at home so we had to make other means which have left me more stranded and cash strapped than I was, kindly note that I visited your branch in Florida Roodepoort on Friday to check out what was the matter but till now no one has bothered to contact me, even after promised me that she had sent an email to you guys, your assistance in activating that loan will be highly appreciated or atleast a heads up as to what the hold might be.
Looking to hear from you soon.
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Sifiso M's updateReviewer Update
12 May 2022, 06:32Hi African Bank,
I can't believe that I'm writing this again, after my first review a very friendly lady phoned me to try to assist of which I failed the security questions and was asked to go to the branch, I went to the branch and the lady at the branch checked the status of my application and it was still pending for what reason I don't know. No communication from you guys, no updates, no money into my account from the 03/05/2022 to date, the 48hours turn around time has long passed people even the 7 working days or is it going to be 21 days that I have to wait for money that I needed urgently to fix urgent matters . I've never had an issue with this Bank before but now I'm starting to realize that clients are not first priority, thought I was the only one having issues with this but checking on the reviews alot more people are complaining about the same issue. Where is the money that I app**** for and why is it taking so long even after going to the branch and sent my Feb, March and latest April payslips but no response. I hope I will not be writing this review again or better yet I will not even recommend anyone to come you, this is seriously not on.
I can't believe that I'm writing this again, after my first review a very friendly lady phoned me to try to assist of which I failed the security questions and was asked to go to the branch, I went to the branch and the lady at the branch checked the status of my application and it was still pending for what reason I don't know. No communication from you guys, no updates, no money into my account from the 03/05/2022 to date, the 48hours turn around time has long passed people even the 7 working days or is it going to be 21 days that I have to wait for money that I needed urgently to fix urgent matters . I've never had an issue with this Bank before but now I'm starting to realize that clients are not first priority, thought I was the only one having issues with this but checking on the reviews alot more people are complaining about the same issue. Where is the money that I app**** for and why is it taking so long even after going to the branch and sent my Feb, March and latest April payslips but no response. I hope I will not be writing this review again or better yet I will not even recommend anyone to come you, this is seriously not on.
SM
Sifiso M's update12 May 2022, 06:32
Reviewer Update
Hi African Bank,
I can't believe that I'm writing this again, after my first review a very friendly lady phoned me to try to assist of which I failed the security questions and was asked to go to the branch, I went to the branch and the lady at the branch checked the status of my application and it was still pending for what reason I don't know. No communication from you guys, no updates, no money into my account from the 03/05/2022 to date, the 48hours turn around time has long passed people even the 7 working days or is it going to be 21 days that I have to wait for money that I needed urgently to fix urgent matters . I've never had an issue with this Bank before but now I'm starting to realize that clients are not first priority, thought I was the only one having issues with this but checking on the reviews alot more people are complaining about the same issue. Where is the money that I app**** for and why is it taking so long even after going to the branch and sent my Feb, March and latest April payslips but no response. I hope I will not be writing this review again or better yet I will not even recommend anyone to come you, this is seriously not on.
I can't believe that I'm writing this again, after my first review a very friendly lady phoned me to try to assist of which I failed the security questions and was asked to go to the branch, I went to the branch and the lady at the branch checked the status of my application and it was still pending for what reason I don't know. No communication from you guys, no updates, no money into my account from the 03/05/2022 to date, the 48hours turn around time has long passed people even the 7 working days or is it going to be 21 days that I have to wait for money that I needed urgently to fix urgent matters . I've never had an issue with this Bank before but now I'm starting to realize that clients are not first priority, thought I was the only one having issues with this but checking on the reviews alot more people are complaining about the same issue. Where is the money that I app**** for and why is it taking so long even after going to the branch and sent my Feb, March and latest April payslips but no response. I hope I will not be writing this review again or better yet I will not even recommend anyone to come you, this is seriously not on.