RJ
Ra J
1 reviews | Active since Feb 2024
07 Feb 2024, 08:38
High unprofessional
I have called since last year October I emailed an tried to submit a disability claim after all the calls emails an online application no one has gotten back to me .
I fail to understand how such a established company hires *********** staff who is just there to receive a salary .. clearly no customer service experience all all. .
Highly irritated!!
Helpful (0)
Replies (4)0
Replies (4)RJ
Ra J's updateReviewer Update
08 Feb 2024, 11:30I haven't received a sms Please can someone professional assistant me because as of yesterday I'm having people email me with so called issues then they not reading my documents this is very frustrating I am a cancer patient an I don't. Have much energy for *********** staff my cell number is ***
RJ
Ra J's update08 Feb 2024, 11:30
Reviewer Update
I haven't received a sms Please can someone professional assistant me because as of yesterday I'm having people email me with so called issues then they not reading my documents this is very frustrating I am a cancer patient an I don't. Have much energy for *********** staff my cell number is ***
RJ
Ra J's updateReviewer Update
08 Feb 2024, 16:40Thank you will be waiting .
RJ
Ra J's update08 Feb 2024, 16:40
Reviewer Update
Thank you will be waiting .
RJ
Ra J's updateReviewer Update
13 Feb 2024, 12:47No one has called me please call me on the above numbers I sent if you can't get hold of me on the one you able to get hold of me on the other please call me asap I would like to sort out this matter
RJ
Ra J's update13 Feb 2024, 12:47
Reviewer Update
No one has called me please call me on the above numbers I sent if you can't get hold of me on the one you able to get hold of me on the other please call me asap I would like to sort out this matter
African Bank's replyOfficial
13 Feb 2024, 14:58Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply13 Feb 2024, 14:58
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team